Privacy Policy
ELS Electrical Services ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect We may collect and process the following data about you:
- Personal Information: We may collect personal data such as your name, email address, phone number, and postal address when you voluntarily provide it to us through forms on our Site or by contacting us via email, phone, or other communication methods.
- Technical Data: We may automatically collect information about your visit, including your IP address, browser type, device type, operating system, referral source, length of visit, and pages viewed. This data helps us analyse trends, administer the Site, track users' movement around the Site, and gather demographic information.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us remember certain information about your visit. You can choose to disable cookies through your browser settings, but this may affect the functionality of the Site.
2. How We Use Your Information We use the information we collect for the following purposes:
- To Provide Services: We use your personal information to respond to your enquiries, provide you with information about our services, and fulfil any other requests you may have.
- To Improve Our Site: We use the technical data we collect to monitor and improve the Site’s performance and functionality, ensuring that content is presented in the most effective manner for you and your device.
- To Communicate with You: We may use your contact information to send you important updates, newsletters, marketing communications, or promotional offers. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the communication or by contacting us directly.
- To Comply with Legal Obligations: We may use or disclose your personal information as required by law or to comply with legal processes.
3. Sharing Your Information We do not sell, trade, or rent your personal information to others. However, we may share your information in the following situations:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and marketing assistance. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Security of Your Information We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Rights You have the right to:
- Access: Request access to the personal data we hold about you.
- Rectification: Request correction of any inaccurate or incomplete data.
- Erasure: Request deletion of your personal data where there is no longer a legitimate reason for us to continue processing it.
- Restriction: Request restriction of processing your personal data in certain circumstances.
- Objection: Object to the processing of your personal data based on legitimate interests.
- Data Portability: Request the transfer of your personal data to another party.
To exercise any of these rights, please contact us at the contact details provided below.
6. Third-Party Links Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:
Phone: 07932 600333
Email: Elselectrics@hotmail.com